Last Updated: 24/JULY/2025
At LuxuryMasterCopyDubai.com, we understand that circumstances may change after placing an order. This policy outlines the conditions and procedures for order cancellations.
✅ Before Shipment: If your order has not yet been processed for shipping (typically within 24-48 hours of placement)
✅ Special Requests: Custom or pre-order items may be cancelled before production begins
❌ Already Shipped: Once tracking information is generated
❌ Custom/Made-to-Order Items in production
❌ Digital Products or Services (if applicable)
We process cancellation requests within 24 business hours.
If a package is returned to us due to:
We will:
For cancellation requests or questions:
📧Email: info@LuxuryMasterCopyDubai.com
Response Time: Within 24 business hours
At Luxury Master Copy Dubai, we understand that sometimes you may need to cancel an order after placing it. We strive to make the cancellation process as simple and hassle-free as possible to ensure a smooth shopping experience for our valued customers.
Order Cancellation Window
You can request to cancel your order within 24 hours of placing it. After this period, the order may already be processed or dispatched, making cancellation difficult or impossible. Therefore, we encourage you to contact our customer support team as soon as possible if you wish to cancel.
How to Cancel Your Order
To cancel an order, please reach out to our customer service via WhatsApp, email, or phone, providing your order number and details. Our team will verify your request and confirm whether cancellation is possible.
Refund Process
If your cancellation is approved and your payment was already processed, we will initiate a refund via the original payment method within 5 to 7 business days. Please note that refund times may vary depending on your bank or payment provider.
Orders That Cannot Be Cancelled
Due to the nature of our products and quick dispatch times, orders that have already been shipped or are customized cannot be cancelled. In such cases, you may consider our Return & Refund Policy if you are not satisfied with the product.
Customer Responsibility
Please ensure you provide accurate information when placing your order to avoid cancellations due to incorrect details.
At Luxury Master Copy Dubai, customer satisfaction is our priority. If you have any questions or concerns about cancellations, feel free to contact our support team. We are here to assist you promptly and professionally.
Luxury Master Copy Dubai strives to process and dispatch orders promptly to ensure fast delivery. Due to this quick turnaround, cancellation requests can only be accepted within 24 hours of placing the order. After this period, orders may already be in processing or shipping stages, making cancellation impossible.
By placing an order on luxurymastercopydubai.com, you acknowledge and agree to our cancellation terms. We reserve the right to refuse cancellation requests outside the specified timeframe.
Please note that cancellation eligibility may also be affected by payment method, order status, and product type. For customized or special orders, cancellations are generally not accepted.
Luxury Master Copy Dubai is not liable for any delays or issues arising from cancellation requests made after the allowable period. Customers are responsible for reviewing and understanding the cancellation policy before completing their purchase.
Note: This policy is subject to change. By placing an order, you agree to these terms.
LuxuryMasterCopyDubai.com
📍 karama, dubai
For related policies, please see our [Shipping Policy] and [Refund Policy].